Connect your employees to your customers across the channels they use most.
Automate and personalize business processes with prebuilt or customized apps.
Call, meet, message, and more—all in one app.
Connect people, tasks, tools, and more in a customizable app built for immersive collaboration.
Rely on our team of experts to help you get the most from your investment.
Consult with the experts to create your best customer journey.
Find a cloud that’s flexible, secure, and dedicated to your organization.
Explore our complete portfolio of devices for individuals and conference rooms.
See what’s next for your full-featured call center.
Explore your options for communications innovation.
Take collaboration, both inside and out, to the next level.
Move at your pace with Avaya’s hybrid cloud options.
Deliver effortless experiences for customers and employees at every touchpoint.
Help your contact center run smoothly, no matter where your employees are.
Find an Authorized Avaya Channel Partner in your part of the world.
Build new, innovative communications solutions via Avaya’s open solution platforms.
See our partnerships with leading technology companies for unique and value-adding solutions.
Explore all of the partner types and programs available at Avaya
Sell the Avaya portfolio with benefits, incentives, lead gen, training, and marketing resources.
Transition customers to the cloud fast and on budget, supported by Avaya services and features.
Stay up to date on Avaya's latest news and solutions.
Deliver innovative and complete solutions to your customers.
Get to know Avaya through our blogs. Insights on collaboration, customer experience, AI, digital.
Watch videos and listen to podcasts by topic or just browse what’s new. Interviews, solutions, how-to’s, more.
See inspiring ways companies are using Avaya solutions to change the world of work.
Look at what's new in our world—and how it benefits yours.
Engage with us in an immersive and interactive experience—on site, virtually, or a combo.
Listen in on conversations with tech innovators who are transforming the experience economy.
Learn about the privacy, compliance, and security inside Avaya solutions.
Review the terms and policies associated with Avaya software and services.
Access a full range of information and assistance for your Avaya solution.
For research and support, access our product documentation resources.
Meet Avaya experts at our events, webinars, expos, conferences and more.
In person or online, gain a full understanding of your Avaya solution and its capabilities.
Sign in
Insights
Filter
{{inds.name}}
{{busi.name}}
{{compSize.name}}
{{regi.name}}
{{lang.localeName}}
Healthcare
A healthy solution: Buchholz/Winsen Hospitals set the course for digitalization
High cost and competitive pressure, shortage of skilled workers, innovation bottleneck: the German health care system...
Retail
Global Retailer, G-Star unifies employee and customer communications on the journey to digital transformation
G-Star began assessing different providers but prioritized looking at solutions from Avaya as an existing Avaya...
Non-Profit
YMCA Victoria increases access to community services with move to Avaya Cloud Office
YMCA Victoria (‘The Y’) is a not-for-profit (NFP) organisation that has long brought essential services...
Companies everywhere are using Avaya solutions to provide a seamless and consistent experience across all touchpoints, so their customers can always connect on preferred channels. We’re also seeing companies personalize services and interactions to meet individual needs.
Less work, more play
When YMCA Victoria streamlines employee communications, they gain time back to focus on personalizing fitness, recreation, and health programs for their community.
Take a bite out of cost
Dental products company Stemmer Distribution cuts their annual telecom budget in half with a public cloud solution that keeps employees easily reachable for all customer needs.
Efficiency experts
At Superior Propane, cutting 30 seconds off its average handle time for calls is just one of the transformational results made possible by a contact center uplift to cloud and AI.
The global supply solutions leader chose Avaya Cloud Office for their worldwide workforce, rolling it out to thousands of users with plans to scale at their own pace.
With Avaya Experience Platform, global BPO Bayview Technologies monitors contact streams to see and understand problematic customer journeys and define how to fix them as soon as possible.
Financial technology and payment company, Global Payments, focuses on customer experiences with Avaya. Agents around the world answer calls asking, "How can we make your day better?"
Avaya Experience Platform lets Silver Spring Pathfinder innovate with omnichannel contact center, virtual work capabilities, and more—all while retaining its core services to clients.
For Xcel Energy, the advantages of Avaya Enterprise Cloud include new operational functions, industry compliance, and new communications choices that help increase customer satisfaction.
Hear how C3i Solutions, an HCL Technologies company, is using Avaya Conversational Intelligence and Avaya CPaaS to offer unique and memorable experiences for its clients, customers and employees.
With Avaya, Give Kids the World Village smoothly communicates with families to plan wish fulfillment. During kids' stays, having a smarter emergency communication system, including 911Secure, gives parents and staff peace of mind.
As an award-winning educational establishment, Kettering Buccleuch Academy (KBA) understand the importance of...
InspereX selected Avaya Cloud Office® by RingCentral for the innovation that is delivered through a cloud...
As a truly global bank, Standard Chartered faces the challenges of securing, consolidating and automating...
Tell us your Avaya story.
We know our customers accomplish great things with their Avaya solutions. Focused internally, externally, or both, everyone benefits when creative, streamlined collaboration is part of solving business challenges. If you’ve achieved something cool with Avaya, let’s show off your ingenuity.