Connect your employees to your customers across the channels they use most.
Automate and personalize business processes with prebuilt or customized apps.
Call, meet, message, and more—all in one app.
Connect people, tasks, tools, and more in a customizable app built for immersive collaboration.
Rely on our team of experts to help you get the most from your investment.
Consult with the experts to create your best customer journey.
Find a cloud that’s flexible, secure, and dedicated to your organization.
Explore our complete portfolio of devices for individuals and conference rooms.
See what’s next for your full-featured call center.
Explore your options for communications innovation.
Take collaboration, both inside and out, to the next level.
Move at your pace with Avaya’s hybrid cloud options.
Deliver effortless experiences for customers and employees at every touchpoint.
Help your contact center run smoothly, no matter where your employees are.
Find an Authorized Avaya Channel Partner in your part of the world.
Build new, innovative communications solutions via Avaya’s open solution platforms.
See our partnerships with leading technology companies for unique and value-adding solutions.
Explore all of the partner types and programs available at Avaya
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Find A Partner
We’ve built strategic partnerships over decades with some of the world’s most admired technology brands.
No single technology provider offers all the applications an organization needs to deliver solutions across its business. Partnerships are essential. Through direct R&D engagement, deep product integration, and strong services and support relationships, our alliances deliver seamless capabilities through comprehensive, innovative, and successful solutions.
Google Cloud infrastructure services, AI, and machine learning meet Avaya’s UC and Contact Center capabilities. Together, we’re making customer experiences special: conversational interfaces on websites, mobile apps for customer interactions, and IoT environments made greater with real-time communication workflows.
Avaya Experience Platform with Microsoft Azure delivers more options to increase team productivity and customer engagement, as well as greater data and privacy controls. Our alliance includes Nuance Contact Center AI and Security AI for Avaya Experience Platform tailoring customer interactions, enhancing agent productivity, and combating fraudulent activities. Integrating Microsoft Teams with Avaya Experience Platform means contact center agents can team up with any staff member using Teams, swiftly resolve customer concerns, and provide superior service.
Alcatel-Lucent Enterprise (ALE) provides digital-age networking, communications, and cloud solutions. They partner globally with Avaya to extend Avaya Experience Platform CCaaS (Contact Center as a Service) composable solutions to ALE’s customers while also making ALE’s digital networking solutions available to Avaya customers.
Verint, a global leader in customer engagement solutions, has more than 10,000 customers in over 180 countries—including over 85% of the Fortune 100. Avaya and Verint have partnered since 2004 to deliver innovative solutions that help simplify, modernize and automate customer engagement while reducing the cost and complexity of customer operations.
Using a meticulous process of analysis, design, and implementation, our Avaya Customer Experience Services team helps you navigate the intricate landscape of technology innovations and integrations.